What You Need To Know ...

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Toni Jacobs, RSW provides therapeutic counselling services to the general public, private companies, and third-party referrals.  As a fee-for-service provider, it is important for all clients to understand their responsibility for payment of services.

• Fees are applied to hourly sessions, reports, letters, and consultation time.

• Fees for individual counselling whether in person, telephone, or via video (Skype/FaceTime etc.) are $110.00 per 50 minute session.

• Fees for reports, letters, and consultation vary according to several factors.   

• Payment may be made by cash, e-transfer, or credit card before or at the time of each session. 

• No cheques or debit card payments are accepted.

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Late for your appointment?

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• Appointment times will be held for 15 minutes past the scheduled time.  

• Appointments with late starts will conclude as scheduled and are subject to the full session fee. 

• Non-attendance later than 15 minutes will be considered as sessions not attended, or cancelled without 24 hours notice and will be charged the full session fee.  

Non-Attendance & Cancellation Without 24 Hours Notice

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• Sessions not attended, or cancelled without 24 hours notice will be charged at the full session fee.

• Credit card information provided at time of booking will be used to collect payment if you fail to attend appointments without 24 hours notice.* 

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